loss problems Escatop

Good Morning,
I had read that someone had had problems with loss Escatop filter compartment, but I can not find the solution.
I happen to have settled in Italy even more 'times by the same customer loss nell'escatop, but after a short time maybe 2/3 years the problem reoccurs, and the customer and' discontent.
Someone and 'managed to solve the problem of aperdita bulkhead with some sealant particular?
accept advice not to have more x 'problems.
thank you

Hello,
You should contact the Wat customer service because they are studying a two-component adhesive that should solve the problem.
It should of course replace the plate which is between the filter and the engine to ensure a good seal.

x If you know the name of this bicomponenete?
thank you

No, for the moment the product does not appear to have been used yet, no second-hand return.